Synergizing Your Business
The 5 Essential Pieces for High-Performance

 Synergy Team Power Synergy Team Power

Synergy Strategic Planning


Synergy Leadership Skills


 The “WOW” Factor! Customer Care


Synergy Sales Power

World Renowned Seminars, Workshops, Retreats, and Culture Change Programs

Our Approach
    
The Synergy Formula, 1+1=3, energizes the people in your business to effectively work as a high-performance team. We are experts at getting an entire organization to “play from the same sheet of music.” Our formula improves communication, builds trust, and empowers individuals with a sense of purpose. We motivate everyone into taking greater responsibility and accountability for their jobs. When employees have a say in the things that affect them, they willingly give their best efforts and produce more, reduce costs, and ultimately “WOW” customers.
     Synergy workshops and seminars build relationship trust and break through walls of negativity and resistance, thus allowing for the essential pieces for collaboration between management and employees to strengthen. The essential pieces of collaboration are vision ownership; core values; teamwork; “WOW” factor goals; and a clearly defined, shared destiny. When the motivational puzzle snaps together, a greater sense of belonging and a culture of emotional security is formed, resulting in a strong foundation for high-performance teamwork.
     A major benefit within the Synergy Formula is our experience and ability to instantly tap into and direct the human energy source of a business. We have proven in company after company and industry after industry that harnessing human potential and energy, and directing it toward a shared destiny, multiplies the potential for success. We know how to create unstoppable, unflappable, and unshakable zones of inspiration, and secure highly profitable businesses. We focus on building shared responsibility, strong relationships, shared values, shared goals, and collective spiritual agreements—all sources of inspiration and energy. The outcome? The greatest competitive advantage a business can possess: A team of professionals committed to “WOWING” customers.
     Synergy employs unique experiential training methods and measurement instruments to achieve people-centered change at all levels of an organization. Through our seminars, retreats, workshops and implementation tools we cost-effectively build job enrichment, high performance teamwork and profitable work environments. Working with senior executives and operational staff at all levels, transformation happens quickly and is embedded in the organizational culture
     Our 25 year track record of building and transforming corporate cultures has made Synergy the first and the right choice for organizations seeking higher levels of customer satisfaction and loyalty, employee engagement, and market presence.

The 5 Essential Pieces in our Synergy program will build a high-performance team culture, internal customer respect and a sense of belonging which results in a high level of quality, teamwork and pride of company.
Use them together or independently for customized solutions.

Discover Focus
and Joy!

“Teamwork Divides the Task and Doubles the Success.”

Synergy Team Power
Our world renowned Synergy Team Power Retreat is a powerful two day attitudinal, motivation and communication interactive learning experience. This retreat is designed to build a foundation for successful change and is effective for setting the stage for culture change, product launches, sales rallies and motivational team-building programs....more

Synergy Strategic Planning
We facilitate Executive and Senior management strategic planning retreats that include creating a mission statement, a clearly defined vision, clear values and cultural goals – thus serving as a framework for decisions, direction, expectation, performance and shared destiny. A clearly defined strategic plan is a roadmap to success and will support your business plan....more

Synergy Leadership Skills
Our leadership skills workshops include World-class models, case studies, group dynamic projects and team-building games. In these workshops we teach one of the greatest sources of business success: the ability to build, coach and develop high-performance teams.... more

The “WOW” Factor! - Customer Care
These workshops are focused on Synergizing with Your Customer and building the “WOW” Factor! experience into each customer interaction. Customer care professionals learn the 7 strategies for successfully solving customer complaints, how to earn customer loyalty and a powerful customer care skills model that will leave a lasting impression of World-class service in the customer’s mind....more

Synergy Sales Power
Synergy Sales Power is a relationship building, sales motivation and skills based series of workshops designed to build customer loyalty and Triple Win relationships. The customer wins, the company wins and the team wins - in that order....more

Why Choose Synergy?
Make Synergy a Part of Your Team and Triple Win

Our unique team-building formula developed over 25 years of organizational development and business building consulting
 and training, has achieved extraordinary success in boosting sales, increasing productivity and WOWING customers,
 year after year in company after company and industry after industry.

Win #1 - Customer Benefits:
•  Empowered team players who exceed customer expectations
•  Team players with great attitudes who genuinely want to serve
•  Team players that can be trusted to be reliable and responsible
•  Team players who value loyal and lasting business relationships
•  World-class customer care

Introductory Complimentary Showcase Presentation
     by request.     click

Win #2 - Company Benefits:
•  Builds high-performance teamwork
•  Reduces costs and increases profits
•  Builds pride and World-class work ethic
•  Builds self managed, motivated go-getters
•  Builds a customer-driven culture and lasting loyalty
•  Builds World-class customer care

Win #3 - Team Benefits:
•  Builds emotionally secure work environments
•  Builds empowerment and job satisfaction
•  Builds confidence, a sense of belonging and a sense of purpose
•  Creates enjoyable, stimulating and fun work environments
•  Enhances motivation and responsibility

“Triple Win” - The Customer Wins; the Company Wins
and the Team Wins . . . in that Order
“..More Specifically . . . How We Can Help You!”

What our Customers are Saying About Us:

“Chris Alexander’s Synergy Program has made us a much more efficient and successful business. He has guided us through a management and team process that has helped us implement a customer driven culture. Through the Synergy Process, we have achieved clearer direction and focus, become more profitable and achieved national top 5 ranking in customer satisfaction!” - Mick Pattinson, President & C.E.O., Barratt American, Inc.

“At Mercedes, we strive to give our customers the best service in the world. That is why we engaged Chris Alexander and his Synergy Program to help us maintain our competitive advantage. Synergy has been a great success for us. Instead of trying to manage a huge shop of more than 100 technicians – with Chris’ help, we formed smaller shops (teams) of 8-10 technicians. This made each team feel more empowered to make decisions in their own areas of expertise. Their attitudes changed! They weren’t just out for the dollar but took a more personal responsibility in making sure every car was perfect for delivery. As a result, our customer satisfaction ratings rocketed! We now work more effectively as a team to satisfy our discerning and demanding customers.”  - Bob Evans, Senior Service Manager, Fletcher Jones Mercedes Benz

“Chris Alexander helped us improve our business greatly. He helped structure our systems and processes, improve our customer service and in every aspect of our business, we became more synergized and focused. He understood our creative approach and adapted his program to suit us - the results are absolutely outstanding!”- Lisa Klang, President & C.E.O., Klang & Associates

“Chris Alexander and the Synergy Programs have made us a better organization. The interactive and creative approach to improving our service and communication to our customers, both internal and external, the sales process and overall team development have had dramatic impacts on our overall success. Chris has helped us instill a cultural change and philosophy that is needed in business today, one that is focused on service, communication and teamwork regardless of the targeted customer. Thanks for playing a key role in our current and future success.” - Scott Grugel, Chief Operating Officer , Interior Specialists, Inc.

“Chris Alexander is the best speaker my sales team and I have ever seen. We loved his "WOW" Factor presentation, we want more.” - Nicolina Cuzzero, Meritage HomesMore

“Chris Alexander has an incredible teaching gift - he really knows how to hold an audience in the palm of his hand.” - Professor Richard Cheshire, Organizational Leadership, Chapman University.

“Wonderful! Brilliant! First thing was joy and effective immediate tools that lead to success. I cannot recommended Chris highly enough!” - Liz Jaeschke, Barratt American, Inc.

“Chris Alexander is an outstanding speaker, he really connected with our audience, we asked him to come back as often as his schedule will allow.” - Deborah A. P. Courtney, D.R. Horton - Hawaii Division

 

“No One Can Whistle a Symphony -
it Takes an Orchestra to Play It!”

 

Recent Client List

Synergy Business Building Retreats and Workshops have achieved global recognition in such countries as the USA, United Kingdom, South Africa, Spain, Switzerland, France, and Germany. For the last 25 years, Synergy has proven to be a sound, practical, and very successful training and development formula.
Confidential references available by request.

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ACS

Adelphia Studios

American Contractors Indemnity Co

American Fuji Seal Corp.

Amylin Pharmaceuticals

Anaheim Police Department

Anaheim Fire Department

Aurora Biosciences

Anaheim Memorial Medical Center

Anglo American Corp.

Bristol Myers-Squibb

Barack Obama Charter School

Brookfield Homes

Borland Software Corporation

Banker Insulation

Barratt American Mortgage Co

Barratt American, Inc.

Bath & Body Works

Borden Foods International Division

Corman Leigh

Crown Sheet Metal

Carlton International

Century Communications

Century Cable

Chapman University

Coast Community College District

Domino's Pizza

D.R. Horton - Schuller Div.

Fletcher Jones Motor Cars

Fairmont Corp.

Fantastic Sams

Glaxo Pharmaceuticals

HomeAid America

Interior Specialists, Inc.

Jose Eber

Johnson & Johnson

Klang & Associates

Las Casuelas Mexican Restaurants

Leadership Anaheim

Lennar Corporation

Mercedes Benz

Mesa Management

Mr Siera

Meritage Homes

Nike International

Orange County Children’s Therapeutic ARTS Center

 Pacific Southwest Community Development Corporation

 Pacific Plumbing Production

Peninsula Publishing

Robson Communities

Regents Point

Redken International

Ross Laboratories

Roussell Pharmaceuticals

SupHerb Farms

Sun International Hotels

Southern Nevada Regional Housing Authority

Southern California Presbyterian Homes

TRC - Westminster

Tahitian Noni Juice

Texaco

The Limited

Utility Specialists

Westview

Wolden Multi Media

Working Wardrobes

Wynn Oil

Wright Engineering

White Sands of La Jolla

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Synergy Team Power - Synergy Strategic Planning - Synergy Leadership - The “WOW” Factor! Customer Care - Synergy Sales
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business teams focused on exceeding customer expectations”

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Tel: USA 949/586-0511   •   e-mail: theteam@synergyteampower.com   • Fax: USA 949/586-0561